Privacy Policy

Last updated: July 11, 2026

1. Introduction

This Privacy Policy describes how Eco Power 2009 (“we,” “us,” or “our”), located at [Insert Company Address], processes and protects your personal data when you visit our website ecopower2009.eu (the “Website”) or use our services.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, you can be assured that it will only be used in accordance with this privacy statement.

2. Data Controller

The Data Controller responsible for your personal data is: Company Name: Eco Power 2009 EOOD, office@ecopower2009.eu

3. What Data Do We Collect?

We may collect and process the following data:

Data you provide directly: Name, email address, phone number, and message content when you fill out our contact forms or request a quote. Depending on the service, this may include technical details such as roof dimensions, current energy consumption, or photos of your property.

Automatically collected data (Technical Data): IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access this Website.

Usage Data: Information about how you use our Website (pages visited, time spent on pages, click patterns).

Marketing Data: Your preferences in receiving marketing or newsletter communications from us.

4. How We Collect Your Data?

We collect your data in the following ways:

Direct interactions: You may give us your data by filling in forms on our Website, communicating with us by email, or calling us.

Automated technologies: As you interact with our Website, we may automatically collect technical data using cookies, web beacons, and similar tracking technologies.

5. What Is the Legal Basis for Processing Your Data? (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your data:

Legitimate Interest: To respond to your inquiries, provide accurate quotes, and manage our business relationship.

Consent: To send you marketing newsletters or non-essential cookies (you can withdraw consent at any time).

Legal Obligation: To comply with applicable tax and commercial laws within the European Union and Bulgaria.

6. How Do We Use Your Data?

We use the data we collect to:

Respond to your inquiries and provide customer support.

Prepare and send quotes/proposals for eco-power and energy solutions.

Deliver the services or products you have requested.

Send you technical, commercial, or marketing information (only if you have opted in).

Improve our Website and services through analytics.

Comply with legal obligations.

7. Who Do We Share Your Data With?

We do not sell your personal data. We may share your data with third-party service providers who perform services on our behalf, strictly under confidential agreements. These may include:

Web Hosting & IT Services: To ensure the Website functions properly.

Analytics Providers: (e.g., Google Analytics) to understand how users interact with our site.

Email/Marketing Services: To manage and send newsletters (if applicable).

Legal and Tax Advisors: If required by law.

8. Data Transfers Outside the EEA

Your data is primarily processed within the European Economic Area (EEA). If it is necessary to transfer data outside the EEA (e.g., to US-based service providers like Google), we ensure that adequate levels of protection are in place, such as Standard Contractual Clauses (SCCs) or reliance on the EU-US Data Privacy Framework.

9. How Long Do We Keep Your Data?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Inquiries/Quotes: Kept for up to [e.g., 2 years] after the last interaction.

Contracts/Clients: Kept for the duration of the warranty/legal obligation period (typically up to 10 years).

Marketing Data: Kept until you withdraw your consent.

10. Your Rights Under GDPR

Because we are based in the EU, you have strong rights regarding your data. You have the right to:

Access: Request a copy of the personal data we hold about you.

Rectification: Request that we correct any inaccurate or incomplete data.

Erasure (“Right to be forgotten”): Request the deletion of your personal data.

Restriction: Request that we restrict the processing of your data.

Data Portability: Request that we transfer your data to another controller.

Objection: Object to our processing of your data based on legitimate interests.

Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data (e.g., for newsletters).

To exercise any of these rights, please contact us at: office@ecopower2009.eu. You also have the right to lodge a complaint with your local supervisory authority (e.g., The Commission for Personal Data Protection in Bulgaria / CPDP).

11. Cookies Policy

Our Website uses cookies to improve your experience. “Essential” cookies are required for the site to function. “Analytics” and “Marketing” cookies are only activated if you give explicit consent via the cookie banner on our first visit. For more details on the specific cookies we use, please refer to our [link to Cookie Policy, if applicable, or write “Cookie banner upon entry”].

12. Security of Your Data

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: Eco Power 2009 email: office@ecopower2009.eu